What makes Guest Services different from other hospitality management companies?  Quite simply, its people.  For nearly 90 years we have built a company based on a commitment to people.  At Guest Services we don’t sell products.  We build relationships.  We know that your business is serving people.  That’s why at Guest Services our business is serving you.

Key Personnel
Guest Services is led by seasoned experts in the hospitality industry.  Click here to view biographies of our top executives.

Our History: We are a private, U.S.-based company originally founded to provide dining services to government agencies in Washington, D.C.  Today we stand at the front of the hospitality management industry providing the highest-quality food, lodging and leisure services for our clients.  Our 3,500 team members and subsidiaries serve more than 25 million guests annually at 250 facilities nationwide.

Our Clients:  Guest Services provides management services across a wide variety of client sites including museums, hotels, resorts, conference centers, government & business dining facilities, luxury condominiums, senior living, health care, campus dining, specialty retail stores and restaurants.

Our Philosophy on:  

• Our Clients.  We recognize that each business – its mission, vision, values and environment – is unique.  That’s why we place such a high premium on really hearing from, and working with, our clients.  We create individualized management approaches for our customer’s operations to provide them with maximum value, efficiency and customer satisfaction ratings. 
• Our Company.  We believe that the strength of Guest Services lies in its people. We have recruited and retained exceptional employees that believe in their work and care about our clients.
• Our Community.   Good businesses are good neighbors.  That’s why we support local and national charities that share our philosophy of “people first.” 

Our Awards:  Our commitment to excellence has earned us recognition as one of the Top 50 Private Companies and Top 50 Corporate Philanthropists in the U.S. by Washington Business Journal.

Our Value:  Guest Services is uniquely positioned to provide our clients with exceptional value. We offer everything you would expect from a large company including:

• Human Resources oversight for staffing and benefits
• corporate support services 
• financial accounting systems 
• volume purchasing discounts 
• central PeopleSoft information processing 
• comprehensive management/staff
• environmental management research and support
• marketing services  
• in-house advertising agency
   

Guest Services, Inc.: Ninety years of proven hospitality management success with a personal touch.

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