Guest Services staff serving residents

About Us

Great People Serving Great Clients

Since 1917, Guest Services has worked tirelessly to earn our reputation as the premier private hospitality management company in the United States. We are proud to provide a wide range of customized hospitality management solutions for clients involved in dining services, resorts and hotels, recreational opportunities, unique retail outlets, special events, condominium management and fresh produce distribution.

Along the way, we have learned that each business – its mission, vision, values and environment – is unique. So, we create individualized management approaches for our clients’ operations in order to provide them with maximum value, peak efficiency and outstanding guest satisfaction ratings.

Guest Services supplies hospitality management services across a wide variety of client sites including government and business dining facilities, museums, hotels, resorts, conference centers, luxury condominiums, senior living centers, health care systems, state and national parks, school and university dining facilities, specialty retail stores, and full-service restaurants.

Today, we stand at the forefront of the hospitality management industry, providing the highest quality food, lodging and leisure services for our clients. Guest Services is proud to serve more than 35 million guests annually at approximately 250 facilities nationwide.

From our humble start feeding government employees in Washington, D.C., from pushcarts during WWI, our growth and expansion have hinged on a single premise: to provide our clients and guests with the very best we have to offer. They deserve nothing less.

Like you, we have given a lot of thought about Guest Services’ responsibility to our own very diverse employee family. We have always stated our commitment to treating all people equally and zero tolerance for any kind of discrimination, including of course racial discrimination. We continue to live this philosophy every single day in interactions with our customers, our employees, and our clients, and we will continue to affirm these standards with our employees on a regular basis.

We recognize, however, that we should never consider our efforts to be complete, and that we should always listen to and learn from our employees as there are always improvements to be made. We believe that there is a need to focus on our actions as well as our words promoting racial equality. To that end, we have an internal program to actively engage our employees in a dialogue about equality, fair treatment, and what we can be doing better in Guest Services’ workplaces. Racism and bigotry will never be tolerated.