Guest Services, Inc. Announces Key Promotions Across Hospitality and Property Management Divisions
June 20, 2025 | People Spotlights
Following the recent announcement of four key promotions within our Operations Division, Guest Services, Inc. is proud to continue recognizing the outstanding talent driving our company forward. This latest round of promotions highlights rising leaders across our Hospitality Services and Condominium & Property Management Divisions, each bringing energy, dedication, and deep expertise to their new roles.
“At Guest Services, our success is driven by the passion, integrity, and ingenuity of our team,” said Nico Foris, Chief Executive Officer. “These team members exemplify our core values and have earned the trust of both clients and colleagues through their hard work and leadership. We are thrilled to see them take on new challenges as we continue to expand our portfolio and services.”
Hospitality Services Division
Jesse Askew has been promoted from General Manager of the Lodge at Wakulla Springs to Area Manager, overseeing multiple Florida State Park properties. At Wakulla, Jesse led the revitalization of the historic lodge, helping restore its standing as a premier destination within the Florida State Park system. Previously, Jesse served as General Manager at Regal Palms, where she managed the clubhouse and 598 townhomes.
“Guest Services has been the bulk of my hospitality career. I even left for a year and came back because I saw what type of company it was,” said Jesse. “What excites me most is watching others grow their confidence in their roles and seeing our Guest Services family continue to expand.”
Chad Taylor has been promoted from Director of Marketing and Guest Experience at Lake Mead to Director of Operations under Brandy Frederich. In this role, Chad will take on strategic oversight and operational planning for Stehekin, Silver Falls, and Lake Roosevelt, while continuing to support marketing efforts across multiple properties.
“I never imagined I’d work for a corporation, but Guest Services changed my perspective,” said Chad. “This is a company that genuinely listens to its people and walks the talk, even during the toughest times. I’m honored to help shape the culture that has already given me so much.”
Kevin Rude has been promoted from Business Manager at Lake Mead to Regional Business Analyst, reporting to Brandy Frederich. Kevin will support properties across the Pacific Northwest by analyzing operational data and uncovering business insights that inform strategic planning.
“It’s been quite the adventure. From starting as Rod Taylor’s executive assistant to now supporting our incredible West Coast operations teams,” said Kevin. “Thanks to mentors like Rod and Brandy, I’ve grown in ways I never imagined. Guest Services isn’t just a job—it’s about creating memorable experiences and leaving a positive impact.”
Condominium & Property Management Division
Ethan Loschiavo has been promoted from District Manager to Managing Director of The Marbella, one of Guest Services’ flagship luxury condominium properties. Ethan’s leadership across several sites, including the successful launch of Kalea Bay, has positioned him as a key force in the division’s continued excellence.
“This next chapter with The Marbella is both a privilege and a responsibility,” said Ethan. “With its unique blend of luxury living and community care, I look forward to leading this vibrant property alongside an incredible team of dedicated professionals.”
Karla Thurkettke has been promoted from General Manager of Stratford to District Manager. Her outstanding service delivery has earned the trust of residents and board members alike and has elevated Guest Services’ reputation within the communities she has supported.
“Working with the support structure at Guest Services has allowed me to strengthen so many core skills,” said Karla. “In this new role, I’m excited to share those lessons and support our teams through growth and challenges.”
Please join us in congratulating these talented individuals on their well-earned promotions and continued commitment to excellence!