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BENEFITS

Guest Services team members are our greatest assets. We are proud to have built a company that enables them to feel comfortable knowing they have exceptional health coverage, access to support benefits for various facets of life, and even employee discounts for themselves and their families to take advantage of.

COMPETITIVE BENEFITS

Guest Services offers a comprehensive suite of competitive benefits that may vary depending on team members’ locations and eligibility.

Healthcare Benefits

Full-time employees are offered affordable health insurance, including medical, dental, and vision plans. In addition, we provide flexible spending accounts, health savings accounts, prescription benefits, disability insurance, and term life insurance.

Tuition and Education Assistance

Tuition assistance plans are available to help employees expand their knowledge and broaden their skill set.

Parental Leave

Paid parental leave is offered to salaried and hourly employees. Coverage terms vary with the potential of up to 100% of compensation for 360 hours, after paid time off (PTO) is fully exhausted.

Paid Time Off

We understand the importance of a work-life balance. That’s why all employees are eligible to receive and encouraged to use, paid time off.

Wellness Discounts

Employees are offered a discount to programs that allow them to select from and use many fitness centers and visit designated restaurants.

Savings Plans

401(k) plans are available for both salaried and hourly employees with a generous employer match.

Performance-Based Pay Merit Review (Pay Increases)

Annual performance reviews of all salaried and hourly employees are conducted. All operators and employees are eligible to receive a merit increase after each review based on their performance and overall contribution.

Employee Discounts:

  • Free meals while working – every employee gets a free meal during their shift (available in select locations)
  • Discounts when not working – employees are entitled to discounts on lodging, merchandise, and food and beverage.
  • Free Uniforms – we provide all employees comfortable uniforms at their work units, where applicable.
  • Life & Disability Insurance – we offer company-paid basic life insurance to full-time employees, their spouses, and their children, and short-term disability benefits in case of an illness or non-work-related injury to salaried employees.
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