Senior Living

Enjoyable & Carefree Living

Since Guest Services started serving senior living communities in the 1970s, the industry has grown and evolved significantly. Today’s seniors are active and engaged; they are knowledgeable about nutrition, focused on health and wellbeing, and they know what they want in terms of their amenities and lifestyles.

WE KNOW that the lives of our residents have been filled with ups and downs, joy and pain, successes and failures, and even some unrealized adventures and goals.

WE BELIEVE that our residents’ lives are not over simply because they have moved into a senior community, but can still be filled with adventure, unique experiences, friendships and love.

WE COMMIT to providing these opportunities to each one of our residents with respect and dignity and to foster an environment that nurtures their independence, individualism, and creativity.

WE ARE a team of dedicated professionals who understand the importance of a healthy and balanced mind, body and spirit and who strive to impart the understanding, skills, and abilities to each team member that will promote compassion, understanding and genuine relationships for all who live and work in our communities.

Our specialized training program emphasizes culture, values, ethics, integrity, empathy, relationship, service and compassion. This is a hallmark of our company and sets our communities apart and above all others.

A number of our senior living partnerships have been established in and around the Southeast United States and are supported by our Hospitality Division, which is headquartered in Naples, Florida. However, our portfolio is nationwide—and growing.

Via collaboration between our best-in-class Senior Living and award-winning Hospitality Divisions, Guest Services, Inc. is confident we can tailor an efficient and elevated operational plan to meet any community’s objectives. Our blend of these two divisions and creative approach to operations, such as using a hotel revenue management approach to our Senior Living communities, make us distinctively equipped to drive bottom-line results for ownership groups throughout our operated communities.

Benchmark of Excellence

  • Operating Performance
  • Risk Management
  • Customer Service and Quality Assurance (Resident Satisfaction/Employee Engagement)
  • Regulatory Compliance
  • Physical Plant